Privacy policy

Last updated: May 2026

HealthySprout LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit healthy-sprout.com or place an order with us. By continuing to use our website, you acknowledge the data practices described in this policy.

Information We Collect

When you browse our store or place an order, we may collect the following:

Contact Information
- Full name
- Email address
- Phone number
- Billing and shipping address

Order Information
- Products purchased
- Order history and transaction records
- Payment method type (we do not store full card details)

Usage Information
- Pages visited on our website
- Browser type and device information
- IP address and referring website
- Analytics data collected via Google Analytics

How We Use Your Information

We use your information only to operate and improve our store:
- Fulfilling orders - processing payments, coordinating shipping, and sending tracking updates
- Customer support - responding to inquiries, warranty claims, and return requests
- Order communication - sending confirmations, shipping notifications, and follow-ups
- Store improvement - understanding how customers navigate our website via analytics
- Marketing - if you opt in, occasional product updates or growing tips. Unsubscribe anytime.

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.

Information Sharing

We share your information only with trusted service providers required to operate our business:
- Shopify - our ecommerce platform (shopify.com/legal/privacy)
- Shipping carriers - UPS, FedEx, USPS for order fulfillment
- Payment processors - Shopify Payments and Stripe
- Google Analytics - website traffic analysis (anonymized)
- Manufacturers - where necessary to process warranty claims on your behalf

All service providers are contractually required to handle your data securely.

Our website uses cookies to improve your browsing experience, maintain your shopping cart, and analyze site traffic via Google Analytics. By continuing to use our website you consent to our use of cookies. You can manage or disable cookies through your browser settings, though this may affect certain site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal obligations
- Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@healthy-sprout.com.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact info@healthy-sprout.com.

Data Security

We take reasonable technical and organizational measures to protect your information. Our store is hosted on Shopify, which uses industry-standard SSL encryption for all transactions. We do not store payment card details on our systems.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact

Email: info@healthy-sprout.com
Phone: (844) 559-9888
HealthySprout LLC
2093 Philadelphia Pike #8995
Claymont, Delaware 19703
United States
Monday - Friday, 8AM-5PM EST